Week 1, off to a great start

Well, week 1 is behind us and it’s been quite a ride. Aside from a few small hiccups (which I’ll get to in a bit), everything has gone pretty well. What’s been most amazing to me is the traffic from around the globe. While a majority of our traffic has been from the US, we’ve seen a ton of people coming in from Japan, Europe, Canada, India, South America and Australia. We have the beginnings of a global community, and I hope to see that continue.

A few stats from week 1:

  • 11,575 unique visitors
  • 1,584 registered users
  • 2,268 trips created
  • 24,649 waypoints created
  • 12,227 photos added
  • Average time spent on the site: 4.27 minutes
  • 81% of people using Firefox, Chrome or Safari
  • Almost as many iPad users as iPhone (wow)

After spending the first few days monitoring the site and fixing some of the bugs that came up, we’ve jumped right back into the code to make some important updates we weren’t able to get to before launch. We’re also working on a few new things that we hope you like. It’s been great to see the feedback so far, and we’re going to do our best to get you the features you want as soon as we can.

The notable bugs we discovered during the first week were two separate issues that were causing trips to break.  The first one was caused by deleting just-uploaded photos before refreshing the page.  The second one was caused by ampersand symbols ( & ) at a certain position in address fields.  We’ve fixed both of these (and did our best to rebuild any trips that were affected – that’s our penance). We also discovered an issue for Android users on our mobile site.  There’s a detailed explanation here. I hope you understand that these types of things are part of the Beta process and forgive us if there are problems here and there.

In terms of missing functionality or things that don’t work as well as you’d like, the two main areas where people seem to be frustrated are import from Foursquare and import from Twitter.  We’re working on both of those to make the experience a lot better.

Since we’re only three people, we won’t be able to blog or tweet or email as much as we’d like while we’re in development mode, so we hope you understand if we go quiet from time to time.  If you need to reach us, shoot an email to support@tripline.net and we’ll respond as soon as we can.  That’s usually pretty quick, unless of course it’s the middle of the night.

Thanks for making this a great first week,

– Byron